A Better Prepared Front Office Teammate Equals Faster Reimbursements

A front office employee is not only your patient’s first experience with your practice but they are also extremely vital to your revenue cycle. They are the first step in the life of a medical claim. This position is normally a simple position to recruit for and does not always require experience within the healthcare industry. Due to this, one of the largest causes of denials nationwide is due to simple keying errors caused by the front office.

The guidelines within the healthcare industry are constantly changing. All involved must continue education and stay up to date on the most recent changes nationwide. The front office normally does not work closely with the billing department and they are completely unaware of the importance of their position.

Merem is capable of training your staff and explaining their role within your revenue cycle. This program has benefited many practices and decreased the denial rate in all. Employees are more likely to succeed in any position when they are given the reason as to why they are a key role in the practice.

We will properly train your front office on all of the important areas of their position and give them the tools they need to help your practice receive much faster reimbursement. This is just one of the ways MEREM goes above-and-beyond to act as your strategic partner towards our mutual goal of improving your revenue.

MEREM Healthcare Solutions is a Birmingham, AL-based company that has been providing exceptional medical billing and coding services to physician practices and ambulatory surgical centers since 2008.  We pride ourselves on not just maintaining, but exceeding, the level of accountability, communication, and customer service that is valued in traditional, on-site billing departments.

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